To make it easier, let’s start to break down those 2 words (“Digital Transformation”) and start with ‘Digital’. It might be easier to give you my personal interpretation of what it doesn’t mean in this context. Digital does not refer to the creation of new content, websites, portals, services, or even the usage of technology by itself. Digital, in this context means, is a synonym for the ‘change’ that is currently happening due to the rapid adoption of disruptive technology. This change drives, under high pressure, existing organizations due to the aggressive disrupters that can put them into ‘irrelevance’. Examples of such disrupters are Amazon, Uber, and Airbnb. Because of this rapid adoption of technology, the way we work and interact with our customers is changing business models how an organization stays relevant in the market place. It’s mission-critical for all organizations to embrace this disruptive technology to stay ahead with a competitive advantage.

What I see in the marketplace are 2 different types of organizations and how they deal with digital. One, that is embracing digital and establishing a competitive advantage by designing new business models, and one that is using digital to digitize their existing business models. As you can imagine, number one is winning in the competitive marketplace. Simply said, Digital Transformation is not about adding technology to an existing business model.

If we look closer to the 2nd word, ‘Transformation’, it stands for ‘journey’. This journey must be strategically planned as most likely an organizational change is required to enable new business models. The people ( culture ) aspect of this journey is considered the hardest change in the entire process as ways of working – that have been decades around – have to be changed, meaning, people have to change.  Organizations can implement the best business models, but if there is no culture behind it to support and accelerate, this change is failed from the beginning. If you are new to digital transformation, use our Digital Transformation Framework.

SO, WHAT IS DIGITAL TRANSFORMATION?

In my words, I tried to be as precise as possible:

“Digital Transformation is a journey of strategically planned organizational change to dominate or stay relevant in a competitive marketplace by leveraging disruptive technologies.”

Tim Herglotz

WHAT IS DIGITAL TRANSFORMATION?

Digital Transformation is a journey of strategically planned organizational change to dominate or stay relevant in a competitive marketplace by leveraging disruptive technologies.

WHAT IS INNOVATION?

Innovation is the process of creating value by doing the same things, better. This is just one definition as Innovation has multiple.

WHAT IS DIGITIZATION?

Converting analog information into a digital format or platform.

WHAT IS DIGITALIZATION?

The use of digital technologies to change a business model and provide new revenue and value-producing opportunities.

WHY DO WE NEED DIGITAL TRANSFORMATION

Digital Transformation is a journey of strategically planned organizational change to dominate or stay relevant in a competitive marketplace by leveraging disruptive technologies.

WHY DIGITAL TRANSFORMATION IS IMPORTANT

Digital Transformation enables organizations to stay or dominate within the market place. Without digital transformations, most companies with legacy business models, will likely become obsolete.